Computools Online Privacy Policy

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Basics and principles of processing your data

This document demonstrates the characteristics of your information that Computools will collect when you visit and fill out the feedback form on our website, when you contact Computools by email, as well as the grounds for such collection, analysis, and processing. The document also specifies what kind of information and how we will collect, process, and use it.

One of the principles of working with customers in Computools is the integrity and transparency of the collection and processing of your personal information. Any information collected by Computools will be used in accordance with this privacy policy to make more effective business decisions, support the activities you choose to participate in, and provide better services to our customers. We undertake the use of information about our visitors and customers with all due responsibility.We do not sell, distribute, or transfer personal data on a rental basis for commercial purposes to individuals or organizations.

How (and for what purpose) do we use the information received from you?

Processing Personal Data

The processing of personal data obtained through the site is performed by Computools. Our contact details are presented on the site. We are the controller of the data that we process based on this policy (unless otherwise noted) - this means that we are responsible for the decisions on how we store and use your personal information.

Consent to Collection and Processing

Your submission and / or posting of information on the Site constitutes your acceptance to the contents of this Privacy Policy and means that you provide your consent and permission for Computools to collect, use, and disclose/distribute your personal data in accordance with this Privacy Policy. If you do not agree with the terms of this document, then do not provide us with your information. The main areas of processing and use of personal data: The processing and use of your personal data are carried out only if we have a legal basis for this. The main reasons for the emergence of a legal basis for the processing and use of your personal data are:

  • Your consent to the processing of personal data;
  • It is our legal obligation;
  • It is within the scope of our business interests as required by law.

Marketing Goals:

By visiting our website, you consent to the processing of your data for marketing research and analysis of the characteristics of visitors, for:

  • Advertising and sales, as well as providing information about our services.
  • Administering our site in accordance with the terms of the contract and for internal processing; this includes flaw correction, data analysis, testing, research, statistics collection, and opinion polls.
  • Improvements on our site to ensure that content is presented in the most effective way for you and for your computer.
  • Evaluating and understanding the effectiveness of advertising that we demonstrate to you and others, as well as for placement of relevant advertising.
  • Providing tips and advice on services that may interest you or a person you work for according to your preferences, where necessary.

Legal Interests for Potential Collaboration:

When you contact us in any of the ways listed on our website, we can process your personal data to specify your request, as well as to select a method of contacting you for the implementation of further potential cooperation. We draw your attention to the fact that such appeals can be recorded and saved by the Computools's Responsible Controller.

Also, when building a business relationship with potential customers, to familiarize them with the qualifications and professional level of our contractors, we can provide our potential or current client with your resume.

In cooperation with customers, it is often necessary for the client to study the contractor’s biography in more detail to be aware of the person before disclosing vulnerable, sensitive, and / or proprietary information. We may ask you to provide more detailed information; individual taxpayer number, citizenship, criminal record, and other additional and special biographical data checks that specific customers require to provide you access to systems.

Legal Interests for Cooperation with Current Customers:

If you are our client or are a representative of our current client, we can process your personal data for the preparation and formation of contract documentation, organization of the accounts exchange (invoices); compliance with economic sanctions, and for the verification of the export control list, compliance with non-compete conditions provided by agreements with other customers.

Legal interests for cooperation with our officials and contractors:

If you are a Computools officer or contractor, you consent to the processing of your personal data for the preparation and formation of internal contract documentation, organization of the accounts exchange (invoices), for the organization of domestic life within the company; the organization and support of business trips, for conducting corporate processes. We may also transfer this information to provide some of this data to banks, notaries, salary agencies, and legal advisers to open a corporate bank account, or other accounts.

Whose personal data can we process?

We can process your personal data if:

  • you are our customer or supplier (or are interested in becoming one);
  • you use the services or products that we have developed;
  • you work for our customer or supplier, or are someone who uses the services or products that we have developed;
  • you are a client (or you are working for a client) to whom we want to discuss our services or offer them;
  • you are our employee, contractor, or are interested in cooperation with us.

What information do we not collect?

We do not collect information about minors. We intentionally do not require or collect online or personal data and do not offer services to people under the age of 18. If we know that a person who is not yet 18 years old has provided us with their personal information without the consent of their parents, we will take measures to permanently delete such information.

What information do we get from you?

In the text of this Privacy Policy, by "personal data" we mean any personal information relating to you that directly or indirectly identifies you

Personal data that is processed on our website(s) includes:

Identification information: when you decide to interact with us and provide relevant information by feedback or by filling out separate forms or online data requests and providing information that may include:

  • your name;
  • means of communication with you (phone number, email address, or other contact details - your personal or work data, depending on the nature of our relationship with you or with the person you work for);
  • personal information obtained in the process of communicating with you by phone, email, and / or through our website.

Computools collects non-personal information: as you interact with us through communications on our Site(s), we can collect not only information that allows you to establish your identity. We can also collect information that may reveal other aspects of your viewing log history or other information about you through the use of a number of technologies. This includes, but is not limited to, cookies, tags, beacons, IP address tracking/URL tracking, and other tools. Such information may include:

  • technical information, including the Internet Protocol (IP) address you’ve used to connect to the Internet, your registration information, browser type and version, time zone, browser plug-in types and versions, operating system and platform, search queries you’ve used, website visits, exit link, platform type, timestamps, number of clicks, revised ads, and location information;
  • "Cookies" are parts of the text code stored on the computer when browsing our site(s). Cookies can be placed by us or by third parties - advertisers with whom we work. "Tags" and web beacons refer to script codes, primarily used to track the activity of visitors to our Site(s) by web analytics programs.

Additionally, cookies, tags, and other tools placed by third parties may collect other information about you, such as, but not limited to, the sphere of activities, company size, job functions, position level, etc. (all the above-mentioned data falls under “Non-personal data”).

You can block or turn off cookies on your computer, restrict the collection of non-personal data through the use of cookies, but in this case, you will not be able to use certain functional properties of the site(s).

Computools may also use other tracking services (third-party programs), such as Google Analytics, in order to understand and examine the terms of use of our site(s). Please keep in mind that at Computools, the information sent by your browser as part of a web page request, including cookies and your IP address, is collected. In this case, Google also receives this information and its use is governed by Google’s privacy policy.

How do we store and share the information we receive?

Since Computools is an international company, your personal data may be shared with other companies within the Computools's group of companies. All of them are bound by appropriate confidentiality and data transfer agreements.

All personal information received is stored and protected by all appropriate technical and physical measures to maintain the safety of this data and to protect against accidental or unlawful destruction, loss, change, unauthorized disclosure, or access.

Your personal data is stored on cloud-based database management services used by Computools. The storage period of your data depends on the purpose for which the data is processed. However, this period will not exceed the time to achieve this goal. The storage period is calculated from the characteristics of the volume, nature, confidentiality of personal data, the goals for their processing, as well as the possibility of achieving these goals in other ways.

When we no longer need your personal data, we will securely delete or destroy it.

How do we protect your information?

Security

We adhere to generally accepted standards in the field of protection of personal information that is provided to us, both during its transfer and immediately after its receipt. All processed personal data is stored on secure servers. However, no method of transmitting information via the Internet, a mobile device, or an electronic storage method is 100% safe. According to this, contrary to our efforts, Computools cannot guarantee or ensure 100% security of any information that you transmit to us using our online resources.

All Computools's representatives working with personal data sign rigorous and strict NDAs (Non Disclosure Agreements).

Links to Other Websites

You must be aware that other Internet sites linked on the Site or in Computools emails may have privacy statements that differ from this Privacy Policy. Computools does not control and is not responsible for the content, privacy policy, or reliability of such sites.

What rights do you have?

Providing us with personal data for processing, you have the following rights:

  • You may require access to relevant personal data;
  • You may request the correction of any incorrect personal data about you;
  • In certain circumstances (for example, when the need to process certain personal data provided by you ends), you have the right to demand the deletion of the relevant personal data;
  • If we process your personal data based on your prior consent to this processing, you can withdraw your consent to the processing of data, and the processing of data will cease after that;
  • If you have a complaint regarding the processing of your personal data, you can contact us.

How can you access the information that we have, make changes to it, or delete it?

Correction and deletion of your information

You have the right to review the information that you have provided to us, to correct it or to request the removal of your information from our records at any time. From the moment of notification of the withdrawal of your consent to the processing of personal data, we will not process your personal data, unless we have another legal basis for such processing. Withdrawal of consent to the processing of personal data does not affect the legality of the processing carried out until such a response is received.

Contact Us (Feedback)

To get acquainted with the information that you have provided to us, to correct it or to ask to delete your information from our records, write to us at info@computools.com. The response time for such a request is 30 calendar days. To identify and confirm your identity, we may ask you for specific information to guarantee that your personal information will not be disclosed to anyone who does not have the right to receive it.

Changes to the Privacy Policy

Any changes that we make to our Privacy Policy in the future will be published on this page and, if necessary, sent to you by email. Please visit the Policies page more often to not miss updates and changes to our Privacy Policy.

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