Medicare Assistance

Outcome

With extensive experience in the healthcare website development, Computools successfully coped with the tasks and contributed to the implementation of the client's business goals. The finished product allowed the client to increase profits, expand the customer base, and increase the loyalty of the existing ones. Thanks to the successful collaboration, a cost-effective healthcare solution has been developed.

Several key options we solved:

The ability to enter patient data and make an appointment in a few clicks.
Implemented a structured listing system for optimized data visualization.
Implemented calendar for the day, week, months for all doctors.

+71%

Throughput, Users

+67%

Average Order

+58%

Increasing Productivity

+53%

Increasing Revenue

-44%

Reducing Costs

48%

Business Process Automation

PROJECT DESCRIPTION

Optimizing the work of hospital staff and digitizing internal processes allows healthcare professionals to focus on urgent and other ongoing tasks that require their attention. The client turned to Computools with the idea of creating an application for hospital staff that helps them control appointments and store patients’ personal information. The implementation of the concept required specialists in healthcare website design.

During the discussion of the project, Computools's team found out the main functions of the future application that need to be embedded in. The developed website is for internal use in hospitals for secretaries, medicine students, and therapists. A user can input information about patients, make appointments. The website has a calendar for the day, week, months for all doctors, different lists such as a list of patients, appointments, attachments, insurance.

The client often provided incomplete documentation out of time

Good idea that can be used on a national level

Uncovered yet, but a rapidly growing business sector of such services over Norway

Communication Framework

Computools

Business Analyst

Project Manager

Team Lead

Engineer

Medicare Assistance

CEO

Communication

To communicate with the client, we always build a convenient communication system that takes into account the features of cooperation and is suitable for all participants. To make the work on providing website development services productive, Microsoft Teams was chosen as a way of communication for conferences, discussions, and quick decision-making. To exchange information, an email was used.

Business Process Mapping

CONSULTING

Work on a project always starts with setting goals and objectives. The main expectations and visions for the finished product are identified too. Next, we begin data collection and analysis. The target audience, its needs are revealed. Competitors are also carefully studied, existing solutions are determined, and their analysis is carried out. At this stage, the main possible barriers and risks are defined and solutions for them is selected.

DESIGN

This phase includes building a high-level architecture, writing a project specification, and creating an interactive prototype. Prototyping allows to study the functions of the finished pages, discuss their convenience, add new ones or remove unnecessary ones. Moreover, a clickable prototype of web pages contains elements of future design.

ENGINEERING

Development begins with building a team. We conduct a careful selection of the necessary specialists, based on their skills and experience in such projects. After the formation of the team, an intro meeting is held and tasks are distributed. Depending on the chosen methodology, the deadlines for completing tasks, checks, and testing are set. Upon completion of the project, a full application test is carried out, updates are added, and the necessary edits are made.

Digital Platform & Technology

The stack of necessary technologies was conditioned by the technical features of the project. Since we worked on a multitasking platform, it took deep knowledge and experience of work with several programming languages at once.